Shipping policy
Thank you for shopping at our webshop! We strive to provide you with a seamless shopping experience and efficient shipping services. Please take a moment to review our shipping policy.
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Order Processing:
- Once your order is placed, we will process it within 1-2 business days, excluding weekends and holidays.
- Orders placed after 12:00 PM EST will be processed the following business day.
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Shipping Methods:
- We offer shipping within the United States only, including New Baltimore, Michigan.
- Our standard shipping method is through reliable carriers such as USPS, UPS, or FedEx.
- Shipping costs are calculated based on the weight, dimensions, and destination of the package.
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Shipping Times:
- The estimated shipping time depends on your location and the shipping method chosen during checkout.
- For standard shipping within the continental United States, delivery typically takes 3-7 business days.
- Please note that these are estimated times, and delays may occur due to unforeseen circumstances or carrier issues.
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Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing a tracking number.
- You can use the provided tracking number to monitor the progress of your shipment on the carrier's website.
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Shipping Restrictions:
- Certain products may be subject to shipping restrictions or regulations imposed by local or federal authorities.
- If any restrictions apply to your order, we will contact you promptly to discuss available options.
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International Shipping:
- At the moment, we do not offer international shipping outside of the United States.
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Shipping Costs:
- Shipping costs are determined based on the total weight of your order and the shipping destination.
- The exact shipping cost will be calculated and displayed during the checkout process.
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Damaged or Lost Packages:
- We take utmost care in packaging and ensuring the safe delivery of your order.
- In the rare event that your package arrives damaged or is lost during transit, please contact our customer support team immediately.
- We will work with you to resolve the issue and, if necessary, file a claim with the shipping carrier.
If you have any further questions or concerns about our shipping policy, please contact our customer support team. We are here to assist you. Thank you for choosing our webshop for your shopping needs!